Training Description
Communicate with Confidence: Assertive and Professional Communication Skills for the Workplace is a practical training designed to help office professionals develop confidence and effectiveness in workplace communication. Participants will gain actionable strategies to navigate difficult conversations, manage conflicts, and work successfully with diverse personalities.
This program covers assertive speaking, professional boundary-setting, conflict management, and cross-generational communication techniques. By the end of the training, attendees will be able to communicate with clarity, professionalism, and confidence in a variety of workplace situations.
Training Outline:
• Speaking Up Professionally
• Setting Boundaries and Saying No
• Handling Difficult Conversations
• Working with Difficult Colleagues
• Communicating Across Generations
• Assertive Language and Tone
• Conflict Resolution Strategies
• Practical Communication Frameworks
Target Participants:
• Administrative Assistants
• Executive Assistants
• Office Secretaries
• Office Clerks
• Receptionists
• Front Desk Officers
• Office Coordinators
• Administrative Officers
• Project Assistants
• HR Assistants
• Operations Assistants
• Customer Service Representatives
• Records Officers
• Document Controllers
• Procurement Assistants
• Marketing Assistants
• Virtual Assistants
• Junior Supervisors
• New Managers
• Team Leaders
• Small Business Owners
• Entrepreneurs
• Freelancers
• Career Shifters
• Job Seekers
• General Public
• Students
• Interns
• Trainees
• Fresh Graduates
1. Registration Process
To complete your registration:
- Fill out all required details in the registration form.
- Process your payment using any of the accepted payment methods listed below.
- Upload a clear screenshot of the successful payment transaction in the designated section of the form.
♦ Important: Uploading an invalid, altered, or bogus proof of payment will result in non-processing and automatic cancellation of your registration.
2. Accepted Payment Methods
A. QR Code Payments (No Transaction Fees)
- GCash QR Code
- Maya QR Code
B. GCash Manual Payment
- Mode: GCash Express Send only
Payments via GCash Send Money Protect or “Send with a Clip” are NOT accepted. - Account Number: Provided in the Registration Form
- Account Name: Kenneth Ivan Dela Fuente
C. Bank Transfer (Manual Payment - Any Bank)
- Bank: BDO
- Account Number: Provided in the Registration Form
- Account Name: Knowledge Horizons Training and Development Services
- Branch: BDO SM City of Santa Rosa
3. Proof of Payment Requirement
All registrants are required to upload a screenshot of the successful payment transaction as part of the registration form.
- The screenshot must clearly show:
- Transaction status (Successful/Completed)
- Date and time of payment
- Amount paid
- Blurred, incomplete, or fake proofs of payment will not be honored.
4. Registration Confirmation
Once you have submitted the registration form along with valid proof of payment, you will receive a confirmation email within 24 hours indicating your successful registration.
If you do not receive an email within this timeframe, please check your spam folder or contact us for assistance.
5. Service Invoice
A copy of the service invoice will be sent to your registered email address on the next business day after payment confirmation.
6. General Notes
- Registration slots are confirmed only after payment verification.
- Payments made without completing the registration form will not be automatically recognized.
- Fees paid are subject to the terms and conditions provided
