Training Description
This training provides learners with a practical understanding of the multi-generational workforce and the changing dynamics of today’s Philippine workplace. It explores the characteristics, workplace expectations, strengths, and commonalities of Traditionalists, Baby Boomers, Gen X, Millennials, and Gen Z, while examining the challenges and opportunities that arise when different generations work together. Learners will gain insights into generational differences in communication, collaboration, motivation, and workplace relationships.
The training also introduces practical strategies for leading, developing, and retaining talent across generations. Through workplace scenarios, case studies, and practical applications, learners will explore ways to build trust, improve collaboration, address generational challenges, and support the diverse needs of employees. The training concludes with a Leadership Action Plan that helps learners assess their current approach, identify their dynamic leadership gaps, and develop practical steps for working more effectively in a multi-generational workplace.
Training Outline:
I. Understanding the Multi-Generational Workforce
- Contextualizing the Multi-Generational Workforce in the Philippine Workplace
- Understanding Generational Differences and Commonalities
- Characteristics and Workplace Traits of Traditionalists, Baby Boomers, Gen X, Millennials, and Gen Z
- Common Challenges and Opportunities in a Multi-Generational Workplace
II. Leading Across Generations
- Understanding Different Generational Needs, Motivations, and Expectations
- Adapting Leadership and Communication Styles Across Generations
- Building Trust, Collaboration, and Respect Across Generations
- Addressing Generational Misunderstandings and Workplace Conflicts
III. Developing and Retaining Multi-Generational Talent
- Recognizing Strengths and Contributions Across Generations
- Supporting Different Learning, Development, and Career Needs
- Creating Inclusive Opportunities for Growth and Engagement
- Strategies for Developing and Retaining Multi-Generational Talent
IV. Case Studies and Practical Applications
- Analyzing Common Multi-Generational Workplace Scenarios
- Applying Leadership Strategies to Generational Challenges
- Developing Practical Solutions for Workplace Collaboration
- Lessons Learned from Multi-Generational Workplace Cases
V. Leadership Action Plan: Finding Your Dynamic Leader Gap
- Assessing Current Leadership Practices
- Identifying Personal Leadership Gaps
- Matching Leadership Approaches to Multi-Generational Teams
- Developing a Personal Action Plan for Dynamic Leadership
Target Participants:
- Managers
- Supervisors
- Team Leaders
- Department Heads
- Human Resources Officers
- HR Staff
- Training Officers
- Learning and Development Officers
- Administrative Officers
- Office Administrators
- Administrative Assistants
- Government Employees
- Private Sector Employees
- Business Owners
- Entrepreneurs
- Project Officers
- Operations Officers
- Customer Service Representatives
- Recruitment Officers
- Employee Relations Officers
- Organizational Development Officers
- College Students
- Fresh Graduates
- Job Hunters
- Career Shifters
- Freelancers
- Virtual Assistants
- Professionals
- Beginners
Terms & Conditions:
IMPORTANT. Please read:
- Payment Terms. All seminar fees must be paid in full at the time of registration. Payments may be made via GCash, Maya or BDO using any online banking facility. Registrations will only be confirmed upon receipt of full payment.
- Non-Refundable Fees. All fees paid are strictly non-refundable. Participants are advised to carefully review their availability and details of the training before registering, as refunds will not be granted under any circumstances.
- Non-Transferable Registration. Registrations are personal to the participant and may not be transferred to another individual or carried over to future seminars.
- Attendance and Certification. Certificates of Participation will be issued only to participants who attend and complete the full training. Non-attendance, whether in whole or in part, will result in the forfeiture of the right to a certificate, regardless of the reason for absence.
- Training Cancellation. In the unlikely event that the training is canceled by the training provider, registered participants will be given the option to either receive a full refund of fees paid or transfer their registration to a subsequent seminar of the same or equivalent value.
- Changes to Training. The organizers reserve the right to make reasonable changes to the training schedule, speakers, venue, or content when necessary. Any significant changes will be communicated to registered participants at the earliest possible time.
- Privacy and Data Protection. Personal information collected during the registration process will be handled with strict confidentiality and used solely for legitimate business purposes related to the seminar. All data processing shall be in accordance with applicable data privacy laws and our internal privacy policies.
By submitting your registration and payment, you acknowledge and agree to abide by these Terms and Conditions.
1. Registration Process
To complete your registration:
- Fill out all required details in the registration form.
- Process your payment using any of the accepted payment methods listed below.
- Upload a clear screenshot of the successful payment transaction in the designated section of the form.
♦ Important: Uploading an invalid, altered, or bogus proof of payment will result in non-processing and automatic cancellation of your registration.
2. Accepted Payment Methods
A. QR Code Payments (No Transaction Fees)
- GCash QR Code
- Maya QR Code
B. GCash Manual Payment
- Mode: GCash Express Send only
Payments via GCash Send Money Protect or “Send with a Clip” are NOT accepted. - Account Number: Provided in the Registration Form
- Account Name: Kenneth Ivan Dela Fuente
C. Bank Transfer (Manual Payment - Any Bank)
- Bank: BDO
- Account Number: Provided in the Registration Form
- Account Name: Knowledge Horizons Training and Development Services
- Branch: BDO SM City of Santa Rosa
3. Proof of Payment Requirement
All registrants are required to upload a screenshot of the successful payment transaction as part of the registration form.
- The screenshot must clearly show:
- Transaction status (Successful/Completed)
- Date and time of payment
- Amount paid
- Blurred, incomplete, or fake proofs of payment will not be honored.
4. Registration Confirmation
Once you have submitted the registration form along with valid proof of payment, you will receive a confirmation email within 24 hours indicating your successful registration.
If you do not receive an email within this timeframe, please check your spam folder or contact us for assistance.
5. Service Invoice
A copy of the service invoice will be sent to your registered email address on the next business day after payment confirmation.
6. General Notes
- Registration slots are confirmed only after payment verification.
- Payments made without completing the registration form will not be automatically recognized.
- Fees paid are subject to the terms and conditions provided
