Training Description
Mastering Effective Workplace Communication is a dynamic training designed to enhance professional communication skills for a more productive and harmonious work environment. This session explores the essential elements of effective communication, covering verbal, nonverbal, written, and visual communication methods.
Participants will gain a deeper understanding of workplace communication, develop active listening skills, and learn practical strategies to navigate communication challenges, including handling difficult conversations. Through interactive discussions and real-world applications, this training empowers professionals to foster clearer, more impactful communication in the workplace.
Training Outline:
- Introduction to Effective Workplace Communication
- Foundations of Effective Workplace Communication
- Refresher: What is Communication?
- The 7Cs of Communication
- Understanding Workplace Communication (Verbal, Non-verbal, Written & Visual Communication)
- Types of Workplace Communication
- Developing Workplace Communication Skills
- Communication Challenges and How to Overcome Them
- Communication breakdown and other common communication problems in the workplace
- Handling difficult conversations
Target Participants:
• Administrative Assistants
• Executive Assistants
• Office Secretaries
• Office Clerks
• Receptionists
• Front Desk Officers
• Office Coordinators
• Administrative Officers
• Project Assistants
• HR Assistants
• Operations Assistants
• Customer Service Representatives
• Records Officers
• Document Controllers
• Procurement Assistants
• Marketing Assistants
• Virtual Assistants
• Junior Supervisors
• New Managers
• Team Leaders
• Small Business Owners
• Entrepreneurs
• Freelancers
• Career Shifters
• Job Seekers
• General Public
• Students
• Interns
• Trainees
• Fresh Graduates
Terms & Conditions:
IMPORTANT. Please read:
- Payment Terms. All seminar fees must be paid in full at the time of registration. Payments may be made via GCash, Maya or BDO using any online banking facility. Registrations will only be confirmed upon receipt of full payment.
- Non-Refundable Fees. All fees paid are strictly non-refundable. Participants are advised to carefully review their availability and details of the training before registering, as refunds will not be granted under any circumstances.
- Non-Transferable Registration. Registrations are personal to the participant and may not be transferred to another individual or carried over to future seminars.
- Attendance and Certification. Certificates of Participation will be issued only to participants who attend and complete the full training. Non-attendance, whether in whole or in part, will result in the forfeiture of the right to a certificate, regardless of the reason for absence.
- Training Cancellation. In the unlikely event that the training is canceled by the training provider, registered participants will be given the option to either receive a full refund of fees paid or transfer their registration to a subsequent seminar of the same or equivalent value.
- Changes to Training. The organizers reserve the right to make reasonable changes to the training schedule, speakers, venue, or content when necessary. Any significant changes will be communicated to registered participants at the earliest possible time.
- Privacy and Data Protection. Personal information collected during the registration process will be handled with strict confidentiality and used solely for legitimate business purposes related to the seminar. All data processing shall be in accordance with applicable data privacy laws and our internal privacy policies.
By submitting your registration and payment, you acknowledge and agree to abide by these Terms and Conditions.
1. Registration Process
To complete your registration:
- Fill out all required details in the registration form.
- Process your payment using any of the accepted payment methods listed below.
- Upload a clear screenshot of the successful payment transaction in the designated section of the form.
♦ Important: Uploading an invalid, altered, or bogus proof of payment will result in non-processing and automatic cancellation of your registration.
2. Accepted Payment Methods
A. QR Code Payments (No Transaction Fees)
- GCash QR Code
- Maya QR Code
B. GCash Manual Payment
- Mode: GCash Express Send only
Payments via GCash Send Money Protect or “Send with a Clip” are NOT accepted. - Account Number: Provided in the Registration Form
- Account Name: Kenneth Ivan Dela Fuente
C. Bank Transfer (Manual Payment - Any Bank)
- Bank: BDO
- Account Number: Provided in the Registration Form
- Account Name: Knowledge Horizons Training and Development Services
- Branch: BDO SM City of Santa Rosa
3. Proof of Payment Requirement
All registrants are required to upload a screenshot of the successful payment transaction as part of the registration form.
- The screenshot must clearly show:
- Transaction status (Successful/Completed)
- Date and time of payment
- Amount paid
- Blurred, incomplete, or fake proofs of payment will not be honored.
4. Registration Confirmation
Once you have submitted the registration form along with valid proof of payment, you will receive a confirmation email within 24 hours indicating your successful registration.
If you do not receive an email within this timeframe, please check your spam folder or contact us for assistance.
5. Service Invoice
A copy of the service invoice will be sent to your registered email address on the next business day after payment confirmation.
6. General Notes
- Registration slots are confirmed only after payment verification.
- Payments made without completing the registration form will not be automatically recognized.
- Fees paid are subject to the terms and conditions provided
