Training Description
This Supervisory Skills for Office Managers training is designed to support professionals transitioning from individual contributor roles to supervisory or managerial positions. Participants will gain a clear understanding of a supervisor’s roles and responsibilities, including how to lead teams, set expectations, and uphold professional standards in the workplace. The training covers various supervisory leadership styles and helps participants identify approaches best suited to different situations and team dynamics.
Special focus is given to managing former peers, establishing authority with professionalism, and maintaining healthy workplace boundaries. Participants will also learn the importance of ethical supervision, accountability, and fair decision-making. By the end of the training, learners will be better equipped to lead with confidence, communicate effectively, and create a respectful and productive office environment.
Training Outline:
• Roles And Responsibilities of A Supervisor
• Supervisory Leadership Styles
• Managing Former Peers
• Professional Boundaries And Authority
• Ethical Supervision in the Workplace
Target Participants:
• Senior Office Personnel
• Customer Service Supervisors
• Aspiring Supervisors
• First-time Managers
• HR Managers
• Administrative Assistants
• Executive Assistants
• Office Supervisors
• Team Leaders
• Department Coordinators
• Clerical Staff
• Front Desk Officers
• Receptionists
• Government Office Employees
• BPO Team Leads
• Small Business Owners
• Entrepreneurs managing small teams
• Project Coordinators
• Operations Staff
• Career Shifters
• Students
• Interns
1. Registration Process
To complete your registration:
- Fill out all required details in the registration form.
- Process your payment using any of the accepted payment methods listed below.
- Upload a clear screenshot of the successful payment transaction in the designated section of the form.
♦ Important: Uploading an invalid, altered, or bogus proof of payment will result in non-processing and automatic cancellation of your registration.
2. Accepted Payment Methods
A. QR Code Payments (No Transaction Fees)
- GCash QR Code
- Maya QR Code
B. GCash Manual Payment
- Mode: GCash Express Send only
Payments via GCash Send Money Protect or “Send with a Clip” are NOT accepted. - Account Number: Provided in the Registration Form
- Account Name: Kenneth Ivan Dela Fuente
C. Bank Transfer (Manual Payment - Any Bank)
- Bank: BDO
- Account Number: Provided in the Registration Form
- Account Name: Knowledge Horizons Training and Development Services
- Branch: BDO SM City of Santa Rosa
3. Proof of Payment Requirement
All registrants are required to upload a screenshot of the successful payment transaction as part of the registration form.
- The screenshot must clearly show:
- Transaction status (Successful/Completed)
- Date and time of payment
- Amount paid
- Blurred, incomplete, or fake proofs of payment will not be honored.
4. Registration Confirmation
Once you have submitted the registration form along with valid proof of payment, you will receive a confirmation email within 24 hours indicating your successful registration.
If you do not receive an email within this timeframe, please check your spam folder or contact us for assistance.
5. Service Invoice
A copy of the service invoice will be sent to your registered email address on the next business day after payment confirmation.
6. General Notes
- Registration slots are confirmed only after payment verification.
- Payments made without completing the registration form will not be automatically recognized.
- Fees paid are subject to the terms and conditions provided
